How Can I Track My Order?
We provide each customer with tracking information on their purchase as soon as your item has left the warehouse so you can easily keep track of where your product is.
My Items Haven't Arrived Yet. What Can I Do?
Please check the estimated dispatch time of each item on your order confirmation email or in your account. As soon as your order has been dispatched we will send you a shipping notification email. If you do not receive any shipping confirmation or you cannot find any update on the tracking status, please contact us.
One Of My Packages Has Not Arrived. What Can I Do?
If you order multiple items from our website, you may receive multiple deliveries shipped by multiple carriers since items may be sent from different supplier warehouses.
The Tracking Shows My Order Has Been Delivered But I Didn't Receive It. What should I do?
If your item shows it has been delivered but you never received it, please go through the following steps:
1.Has your item been left with your neighbors?
2.Have you contacted your local post office or courier depot to check if the driver left your parcel?
3.Contact us our Customer Care Team at firstname.lastname@example.org for assistance.